Got a question about our refund policy and our 60-day money-back guarantee? Refer to this section!
Before you proceed to submit a refund, we urge you to request for assistance in understanding the product that you purchased to ensure that you gain the maximum amount of value possible. After all, y...
Turnaround All orders are shipped within 48 hours between Monday – Friday, 8am – 5pm (GMT+8). Carriers We use USPS as our carrier to deliver most of our orders internationally. If USPS does not delive...
We're truly sorry if your experience with us fell short of your expectations, but from the bottom of our hearts, we thank you for giving us a try! Unfortunately, we are unable to process refunds for s...
Unfortunately, we are unable to issue you a refund after the 60 day duration. The reason for this is to minimize the number of customers from abusing our guarantee. However, if you truly are dissatis...
Upon receipt of your refund request, your refund will take approximately 3 to 5 working days to be fully processed. This estimated duration is limited to purchases made online through PayPal or Stripe...