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Payment Issues

Encountered trouble making payments with your credit card? Refer to this section.

  • How do I get a coupon code?

    Currently, coupon codes are only reserved for promotional periods and festive seasons. Periodically, perhaps every few months or so, we do send out coupon codes to our active subscribers. If you do no...

  • Why was I charged?

    Noticed a charge from Individualogist in your bank or credit card statement? We don't always remember everything we purchase! Please search your e-mail inbox for an e-mail from Individualogist.com, Th...

  • Is making payment on your website secure?

    Yes! Individualogist's leverages on reliable payment partners and processors that make use of secure protocols (SSL Technology) to protect your credit card information. Individualogist.com does not st...

  • Do you accept other forms of payment?

    Individualogist.com currently only accepts payments through most major credit/debit cards, such as VISA, MasterCard, and American Express. We also accept payment through PayPal.  Unfortunately, we do ...

  • Why wasn't my credit card accepted?

    Your credit/debit card was not accepted due to one of the following reasons: 1. Your credit/debit card has insufficient funds 2. Your credit/debit card has expired 3. The information you entered was i...